01About the Marketplace
Koto Niben is an online marketplace that helps customers discover products and connect with independent sellers, retailers, wholesalers, and businesses in Bangladesh. Unless a service or transaction is expressly identified as being provided by Koto Niben, sellers are responsible for their products and buyers and sellers are responsible for their dealings with one another.
02Eligibility and Accounts
You must be at least 18 years old, or otherwise legally able to enter into an agreement, to create an account and use account-based services.
You agree to provide accurate, current information and keep it updated. You are responsible for protecting your sign-in details and for activity under your account. Notify us promptly if you believe your account has been accessed without authorization.
03Seller Listings and Responsibilities
If you list or sell products through Koto Niben, you agree to:
- Provide accurate descriptions, prices, availability, condition, images, and other listing information.
- Only list products you are legally permitted to sell and that comply with applicable laws and platform requirements.
- Honor commitments you make to buyers and respond to order or product enquiries in a timely and respectful manner.
- Keep listing and inventory information current and remove listings that are no longer available.
Sellers are responsible for their products, business practices, required permits or disclosures, and any tax obligations that apply to them.
04Buying and Transactions
Before purchasing, review the product details and ask the seller any questions you may have. Unless Koto Niben expressly states otherwise for a particular service, the buyer and seller are responsible for agreeing on the final price, payment, delivery, returns, cancellations, and any other transaction terms.
Koto Niben does not guarantee the quality, safety, legality, or availability of products listed by third parties, or that a buyer or seller will complete a transaction. Any purchase protection, return, or refund terms presented for a specific service will apply to that service.
05Payments and Delivery
Payment methods and delivery options may vary by seller, product, or service. Where a payment or delivery provider is used, its own terms and privacy practices may also apply. Do not share passwords, one-time passcodes, or payment credentials with another user.
06Communication and User Content
You are responsible for the messages, reviews, images, and other content you submit. Keep communications lawful, accurate, and respectful, and do not share another person’s personal information without permission.
You retain ownership of content you submit. You grant Koto Niben permission to host, display, and use that content as reasonably necessary to operate, secure, and promote the marketplace.
07Prohibited Use
You must not:
- Use the marketplace for unlawful, fraudulent, deceptive, abusive, or harassing purposes.
- Post counterfeit, stolen, unsafe, misleading, or unauthorized products or content.
- Impersonate another person or misrepresent your identity, affiliation, or products.
- Attempt to interfere with the website, its security, or another user’s account or experience.
- Use automated means to access or collect information from the website without our permission.
08Intellectual Property
The Koto Niben name, branding, website design, and platform materials are owned by or licensed to Koto Niben and are protected by applicable laws. You may use the marketplace for its intended purpose, but may not copy, modify, distribute, or commercially exploit our materials without permission.
09Suspension and Termination
We may restrict, suspend, or close access to an account or listing if we reasonably believe these terms have been violated, the service is at risk, or action is needed to comply with law. Where appropriate, we will take reasonable steps to notify affected users. You may stop using the service at any time.
10Availability and Changes to the Service
We may update, suspend, or discontinue parts of the marketplace to maintain or improve the service, address security or operational needs, or comply with applicable requirements. We will make reasonable efforts to keep the website available, but uninterrupted access cannot be guaranteed.
11Disclaimers and Liability
To the extent permitted by applicable law, the marketplace is provided on an “as available” basis. We do not make guarantees about third-party listings, products, sellers, buyers, or transactions.
Nothing in these terms excludes or limits a right or liability that cannot lawfully be excluded or limited. To the extent permitted by law, Koto Niben is not responsible for indirect or consequential loss arising from your use of the marketplace or dealings with another user.
12Changes to These Terms
We may revise these Terms & Conditions to reflect changes to our services, operations, or legal requirements. The latest version will be published on this page with a revised “Last Updated” date. Continued use of the marketplace after changes take effect means you accept the updated terms.
13Contact Us
For questions about these terms, contact Koto Niben at:
- Website: https://kotoniben.com
- Email: [Insert Official Support Email]
- Location: Bangladesh